They replaced our roof and skylights as scheduled, as quoted and on time. Even came in on a Saturday to finish the job. Any problems were addressed immediately. Both the owner Gene and his crew were very responsive to any questions. After the roof was done, a new crew came in, cleaned and repaired our gutters and installed gutter guards. Quality work for a reasonable price. I highly recommend Custom Built Remodeling.
We gladly endorse and promote “Custom built Remodeling”. We had windows installed and we’re extremely satisfied with the quality and professionalism. Anytime we have had follow up questions about the operation of our purchased product, we have received immediate and thorough responses . We fully plan on using “ Custom built Remodeling” in the future.
I ordered a Provia entry and storm door set front Custom Built and I could not be happier with the result. Our new doors seal like a vault and I can already feel a difference in terms of maintaining the temperature in my house. On the day of installation, the installer Greg showed up on time and was very polite and professional. He then expertly removed my old door and replaced it quickly and, more importantly, he was very thorough. While Greg worked, Gene from Custom Built stopped by to ensure everything was going well and to answer any questions. I could not be happier with the result and I would higjhly recommend Custom Built for this job or any other of your remodeling needs.
Gene and his Team were very responsive and did a great job on my window installation.
I did a lot of homework before hiring a roofing company. First I researched my shingles and decided upon GAF shingles. Next, I had to find a company who used these shingles and someone who was certified through GAF. I had three estimates and all of them were different! I ruled out one well known recommended company because when I called them to ask questions the owner could not comment because they hired folks on the side to give estimates and he was unfamiliar with the write up. The second company I ruled out said my roof had three different degrees of slope and the GAF shingle could not be used on it. All he said he would do was put on the exact cheap shingle that was already there. He would not even consider anything different. I called the GAF representative and they said they would guarantee the GAF shingle on my low slope roof with a 50 year warranty. Lucky for me, Custom Built Remodeling is trained to use GAF shingles. Gene M. comes out to your house to give you an estimate. If you have a question, Gene answers the phone. When the roof is being put on your house, Gene is there! He is there for the entire project from start to finish. After the roof was put on I had a small concern and Gene showed up immediately. Good luck finding that with another company. I watched all of the on-line videos about GAF shingles, when Gene was explaining the roofing process and materials he would use I had a question that puzzled him. He actually called his representative at GAF for clarification and got back to me. He was not arrogant and he was very easy to work with. I highly recommend Custom Built Remodeling.
This quote was the lowest of three estimates. Customer service was excellent. Work was done well and on time. Very professional.
Excellent customer service. Roofing done as promised and on time. Immaculate clean up. Roof looks wonderful. I have only good things to say about this roofing experience. I would recommend Custom Built to others.
Gene was great to work with. He delivered what he promised, when promised. I felt comfortable through the entire process.
Very customer friendly...great job